FAQ

MOST ASKED

WHAT SIZE SHOULD I GET?

We ALWAYS get asked what sizes we wear so we've made it easy for you!

WHAT IS YOUR RETURNS POLICY?

You can return any eligible items within 30 days of delivery, as long as it meets the below eligibility criteria:

    • Item(s) must be unused, unwashed and in impeccable condition.
    • Garments with distinct odours, blemishes, signs of wear and tear or covered in animal/human hair will not be accepted.
    • Tags must still be attached.
    • Undergarments and socks cannot be returned for hygiene reasons.
    • Sale items cannot be returned unless deemed faulty.

To return one or more items please refer to our Returns Page for instructions and full policy.

BADGES

  • IT’S BACK: Applies to restocked items
  • NEW: Applies to products in the New collection - no discount code can be applied unless otherwise specified
  • PLAIN70: Applies to products in the Plain Active collection that can be purchased for 70% off when code: PLAIN70 is used at checkout
  • SALE: Applies to already reduced items in the Clearance collection - no discount code can be applied unless otherwise specified
  • MINI & ME: Applies to matching adult and kids print sets and styles
  • NO RETURN: Applies to sales items that cannot be returned

SHIPPING INFORMATION

 

ALL ORDERS ARE DISPATCHED WITHIN 5 WORKING DAYS.

AUSTRALIA

Orders to Australian addresses are sent via AUSTRALIA POST EXPRESS for a charge of $11.99 per parcel. Delivery time is 1-4 working days, regional areas outside the express post network may take longer. Please check your emails for your tracking so you can monitor your delivery on auspost.com.au

NEW ZEALAND

Orders to New Zealand addresses are sent via AUSTRALIA POST EXPRESS for a charge of $15.99 per parcel. Delivery time is 3-5 business days, regional areas may take longer. Please check your emails for your tracking so you can monitor your delivery on auspost.com.au

REST OF THE WORLD

International orders are dispatched from our Distribution Centre in Australia via AUSTRALIA POST or DHL.
Delivery time is approximately 7-10 business days, however this time frame may vary from country to country.
International shipping rates will be calculated at checkout.

PLEASE NOTE: Our International Shipping rate covers transport costs only and does not cover import liabilities, customs duties or taxes that may apply in the destination country.

 

*DUE TO THE EFFECTS OF COVID-19 THERE MAY BE SHIPPING DELAYS REGIONALLY AND WORLDWIDE.